Automation helping Social Services
agencies increase impact

Doing More With Less – Part 1
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As agencies are looking to optimize resources, reduce staff burnout and ensure financial sustainability new approaches and tools are necessary to help ensure operations and capacity can grow.

To support our community and agencies across Canada, Process Fusion has invited Brian Porter and Roger Mak to share his best practices and quick wins on on how to leverage automation and shared services to drive great social impact.

Date: Wednesday August 16th, 2023 1:00PM EST Eastern Time (UTC-5) – 30 Minutes
Location: Online via Zoom

Why Should You Attend? If you are an executive or manager wanting to improve mission outcomes, achieve your strategic objectives and drive greater social impact in 2023, this webinar is for you…

What you will learn
  • How automation is being leveraged among agencies
  • Finding quick wins and tip for your organizations
  • Value to Front Line staff VS Admin Support
  • Key insights and examples from Process Fusion and Family Service Toronto

Director, Special Projects, Family Service Toronto

Brian Porter is a seasoned technology and communications professional with 30+ years of leadership experience in both the private and non-profit sectors.

Most recently he has been responsible for technology infrastructure and support, communication strategies and facilities management at Family Service Toronto, one of the city’s largest and oldest social service agencies. Priority projects have included deployment of a new client record data system, rollout of a cyber security strategy with multi-factor authentication and the pending launch of a modern cloud-based intranet for enhanced employee engagement and communications.


VP, Public Sector and Nonprofit

Roger is a technology visionary and innovator with a track record of delivering successful programs and driving innovation in the tech industry. With extensive experience in software development, system design, and project management, Roger has provided cutting-edge solutions to top Canadian businesses, empowering them to thrive in today’s rapidly evolving digital landscape.

With a diverse experience in the ITC, healthcare, automotive, telecommunications, financial services, and aerospace industries, Roger acutely understands how technology impacts various sectors. He has successfully managed teams, built strong client relationships, and played pivotal roles in startup ventures, including leading the company to an IPO at TSX. In addition, Roger’s innovative product design earned him recognition, including the prestigious InfoWorld’s “Green IT Award”.

In his current role at Process Fusion, Roger focuses on helping non-profit organizations and the Ministry drive bigger social impact through digital transformation. He remains at the forefront of industry trends and emerging technologies, empowering organizations to gain advantages with AI/machine learning, data science, intelligent process automation, and cloud migration.


Doing More With Less – Part 1

Automation Helping Social Services
Agencies increase impact

Join our discussion
View webinar