Managed Application Services
Shift the burden of support to our application experts that have a dedicated team, trained to support your ever-changing application requirements
Why You Should Consider Simplified Enterprise Application Management
In adapting to the new normal, maintaining critical lines of business applications, upgrades and support that are vital to your organization can be an all‐consuming, never‐ending process. Our managed application services provide the right mix of professional services for ongoing support, maintenance, upgrades, and customizations, so that your business can focus on higher priority goals.
Business Benefits of MAS
Process Fusion provides a balanced approach to managed application services. These models allow organizations to purchase application software as if they were headed towards an on-premises installation, but then having our PFI MAS team to manage the software either on-premises or hosted on our private cloud infrastructure.
Cost Savings
Lower capital cost and save on in-house hardware expenses
Security
Ensure comprehensive risk and security management expertise
Scalability
Effortlessly scale your cloud infrastructure on demand
Flexibility
Easily adapt with flexible pricing and MAS delivery models
Expertise
Accelerate business operations through technical expertise
Customization
Tailor customized applications based on your IT needs
Managed Application Service Models
PFI provides a balanced approach to managed application services
Cloud Managed
In the cloud MAS model, your application software will be hosted on our dedicated private Canadian cloud infrastructure. Both your apps and infrastructure are managed by our team of experienced experts on a 24/7 basis, so that your organization will not need to worry about anything. Your apps will also be available when and where you need it and backed by end‐user helpdesk.
Co-Managed
When applications are required to be running on your own network and data center for compliance reasons, you can leverage our co‐managed application services, which outsource the application management responsibility to PFI, while your organization take cares of the infrastructure that supports the application.
Managed Application Services Center Features
Full application functionalities in the cloud
Robust computing architecture at Canadian data center
Comprehensive risk management
Disaster recovery processes and delivery guarantees
On‐going software performance optimization
Environment OS purchase, maintenance, and licensing
Easy integration with other PFI’s cloud platforms
Centralized server management and upgrades
End‐User help desk and support
Clear‐cut Administration
The MAS Team
With 15+ years of proven experience designing, managing, and securing applications, you can trust our team of professionals with your business-critical applications. It is our teams’ mission to continuously monitor and fine‐tune your applications to help maximize business performance, security and uptime.
Our managed application service center comes with enterprise‐grade network and infrastructure to deliver reliable and scalable support services to your organization. With full application life-cycle management, we can help you gain more value from your application investments and give you more time to focus on strategic initiatives.
“We’re very happy with the support and assistance from PFI… They go over and above. This was my first technology ‘adventure.’ It’s been an ice‐breaker in our culture that will help us tackle other things.”
