Delivering Patient Before Paperwork (Pb4P) Outcomes for Primary Care Providers Through Digital Transformation of Central Intake and Electronic Report Distribution

Zachary Kilburn is Chief Digital Officer at HorizonNB, where he leads transformative initiatives in digital health innovation. With a focus on patient-centred care, Zach champions technologies like the Symbio Program and self-scheduling platforms to enhance access and efficiency across the health system. He brings a strategic lens to digital modernization, grounded in public accountability and operational excellence. Zach collaborates closely with clinical and administrative leaders to align digital solutions with real-world needs, driving measurable impact. His leadership reflects a commitment to equity, innovation, and continuous improvement in Canada’s evolving healthcare landscape.