In many workplaces, printers quietly do their job in the background—until something goes wrong. A paper jam, low toner, or an offline device can quickly lead to frustration, support tickets, and unexpected delays. The worst part? Most of these issues aren’t discovered until someone reports them. 

To help your team stay ahead of these common disruptions, we’re excited to introduce a new feature: SNMP Email Alerts. 

What Are SNMP Email Alerts? 

SNMP, or Simple Network Management Protocol, is a standard way of monitoring devices on a network—like printers. With SNMP Email Alerts, your team will receive automatic notifications any time a printer encounters an issue.  

Most organizations rely on reactive printer management. That means waiting until someone can’t print, then rushing to figure out what went wrong. SNMP Email Alerts flip that model by offering proactive monitoring—giving you the ability to fix issues before they become workplace problems. 

Let’s take a closer look at how this feature benefits different members of your team. 

For IT and System Administrators 

Managing a fleet of printers—especially across multiple offices—can be time-consuming and unpredictable. SNMP Email Alerts provide IT administrators with immediate insight into printer status, without needing to manually check each device. 

With this feature in place, administrators can respond faster, reduce downtime, and better plan for maintenance or supply refills.  

For Help Desk and Support Teams 

Printer-related tickets are a regular part of any help desk's workload. But what if support teams knew about a problem before a user ever picked up the phone? 

SNMP Email Alerts make this possible by automatically flagging issues the moment they happen. Support staff can prioritize their responses, reduce resolution time, and avoid unnecessary back-and-forth with users. It's a smarter, faster way to deliver technical support—and it leads to a better experience for everyone. 

For Managed Service Providers (MSPs) 

For MSPs supporting multiple clients, visibility is everything. SNMP Email Alerts enable MSPs to monitor client printer environments in real time, respond faster to issues, and deliver a more reliable service experience. 

Instead of waiting for the client to report a problem, MSPs can take a proactive approach—resolving issues before they impact business operations. This not only improves service quality but also strengthens client relationships through added value and trust. 

For Operations and Facilities Managers 

In some organizations, the responsibility for printers falls to operations or facilities teams. For them, keeping office equipment running is key to maintaining overall productivity. 

With SNMP Email Alerts, these teams receive timely notifications about low supplies or malfunctioning printers. That means no more last-minute toner runs or scrambling to fix an issue during peak hours. Alerts support better planning and smoother operations across the board. 

A Smart Solution for Busy Workplaces Whether you’re overseeing five printers or five hundred, SNMP Email Alerts help streamline printer management by providing clear, actionable information in real time. Here’s what you can expect: 

• Reduced downtime from early detection of issues 

• Fewer complaints and fewer support tickets 

• Better supply management and maintenance scheduling 

• Centralized visibility across all printers and locations 

Simply put, this feature gives your team more time to focus on important tasks—instead of constantly reacting to equipment failures. 

Now that you've learned more about SNMP Email Alerts and how they can transform the way you manage your print environment, why not explore everything our cloud printing solutions can offer? Click here to learn more. 

If you're managing a large fleet of printers or supporting multiple locations, you can also try our FREE 30-day trial of PF 360 Print and see the benefits firsthand. Start your trial here. 

Still have questions? Our team is here to help—reach out anytime, and we'll be happy to assist you!