Overcome Your Social Services Challenges
Social and community services are important building blocks for strong communities. In a world where everything is connected, the future of social services is evolving. Fueled by mobilization and cloud computing, these changes create a perfect opportunity for digital transformation.
Increase Community Impact
Improving measurable outcomes/results for both funders and clients to ensure long term operations
Optimize Funds and Resources
Continually reduce 10% MAX administration costs while maintaining service quality and deliverables
Streamline Administrative Services
Enable automation to reduce staff workload at multiple steps of the client journey
Improve Client-Centric Services at Reduced Costs
Service programs like employment disabilities, developmental disabilities, family/couple support, youth support and senior support all have unique processes that drives up admin and operations efforts. Disconnected technology and processes is interrupting your social services from achieving it’s maximum potential. Our deep understanding of program delivery, commitment to enhancing the voice of clients and intelligent impact technology will help you prepare for the future helping hands.
How Modern Technology Can Benefit Your Social Services
Minimize internal support and scale internal and external services
Streamline tracking of funded, fee for services, donation or hybrid programs
Regulatory and Privacy Compliance
50% reduction of auditing times while maintaining 100% pass rate
Measurable Data Transparency
Adding operational reporting/client analytics with over 350+ data points to improve decision making
Shortened AP Processing Times
Enable 1–2-day automated invoice processing times
Improved Funding Allocation
Leveraging technology to scale service and capacity building
Improved Funding Utilization
Accurate budget forecasting and real time forecasting tools
Improved Resource Scalability
Managing multiple system users and complex applications with minimal IT resources
What Customers Are Saying About Us
PFI has also enabled us to digitally transform, by digitizing our payment workflows, improving staff efficiency, and streamlining processes.
PFI's professional services and support team is one of the best! They can quickly respond to and solve any type of issues we faced.
This is Your Moment to Change and Create an Impact
Schedule a short 15-min no obligation consultation call and see how we can work together to standardize your service delivery processes